Warranty Information

Technician fixing the shelving

Product and Service Assurance

Sterling Fleet Outfitters has a high level of confidence in all of our product lines and we offer industry leading warranty coverage on the products that we sell and install. Learn more about our detailed warranty policies below.

Slip-In Service Canopies

These high quality one-piece molded units come with a Manufacturers’ Limited Lifetime Warranty against structural defects (10 years). All hardware is warranted for 1 year.

Ladder Racks

Aluminum ladder racks are covered by a manufacturer’s warranty for 3 years which Sterling endorses and adds a full labor warranty to this. This enables our customers to have complete confidence and peace of mind that their ladder racks are guaranteed to last.

Shelving Systems

Aluminum van shelves come with a 10 year warranty. Steel van equipment components are warranted for 3 years. All warranties are covered as long as any failure is not due to misuse, abnormal use, or damage.

Electrical Installations

Sterling backs up all of our electrical installations with a 1 year parts and labour warranty. Electrical equipment that has a longer term warranty from the manufacturer is covered for the entire term of this warranty.

All Other Products

Sterling matches all supplier warranties with a labour warranty as long as any failure is not due to misuse, abnormal use, or damage.

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