At Sterling Fleet Outfitters, we understand that for mobile professionals their vehicle is likely their most important business tool. In fact, often the vehicle is the business!
Quality workmanship is integral to what we do. Our process ensures every project is planned thoroughly. We prepare rigorously before your vehicle arrives and we get the job done to the standard you’d expect.
Time without your vehicle is lost earnings. To minimize disruption to you we follow a structured and disciplined process for getting your vehicle outfitted and on the road.
We’ve also made communication a core part of how we work. We know you don’t like surprises so we’ll keep you updated on how work is progressing and when you can expect to see your vehicle.
1. Consult
We understand your needs and expectations then explore solutions and develop proposals.
2. Schedule
Determine lead times and plan the installation to minimize time off-road.
3. Install
The job doesn't start until everything is on-site. We take care to do the job right the first time.
4. Delivery
We will do what's needed to return your outfitted vehicle when we promised.
We develop solutions that suit your needs, timeline and budget. That includes understanding your schedules and availability so we can plan our installation appropriately.
We coordinate with suppliers – including commercial vehicle dealers – and plan the install accordingly. We’ll communicate project timing and duration and we’ll work with you to minimize disruption to your business.
We plan the sequence down to the last detail and then work the plan. We don’t believe in cutting corners and we make sure we do the job right the first time.
We will do whatever is needed to get your outfitted vehicle back to you when we promised. If there’s a problem, we’ll let you know right away and we’ll tell you how we’re taking care of it.
