First Time Buying from Outside the U.S.? Here’s What to Expect

Image of a commercial truck crossing the US border with tips on importing

Whether you are purchasing commercial vehicle equipment, fleet upfits, or specialty products from Canada, importing into the United States for the first time can feel unfamiliar.

The good news is that most first-time imports are straightforward once the initial paperwork is completed — and in many cases, it is a one-time process.

At Sterling Fleet Outfitters, we regularly work with U.S. customers and coordinate closely with customs brokers to help shipments move across the border as smoothly as possible.

Here’s a simple breakdown of what to expect.

Why U.S. Customs May Request Additional Information

When a shipment enters the United States commercially for the first time, U.S. Customs and Border Protection (CBP) may require the importer to establish an importer profile.

This helps verify who is responsible for the shipment and allows customs to process future imports more efficiently.

Once this profile is set up, future orders typically require much less documentation.

What Businesses May Be Asked to Provide

If you are purchasing through a business, your customs broker may request:

  • Employer Identification Number (EIN)
  • Completed CBP Form 5106
  • Government-issued photo ID for the authorized signer

The CBP Form 5106 is a standard U.S. Customs form used to establish or update importer information.

What Individuals May Be Asked to Provide

If the purchase is being made as an individual rather than through a business entity, customs may request:

  • Social Security Number (SSN)
  • Completed CBP Form 5106
  • Government-issued photo ID
  • In some cases, a copy of the Social Security card

Requirements can vary depending on the shipment and customs review process.

Is This Required Every Time?

Usually not.

For most customers, this is simply a one-time setup with U.S. Customs. Once your importer profile has been created, future shipments often clear with significantly less paperwork.

How Long Does the Process Take?

In many cases, the setup process can be completed relatively quickly once the required documents are submitted.

Delays typically happen only when:

  • Information is incomplete
  • Documents do not match
  • Customs requests additional verification

Providing accurate information early helps avoid unnecessary shipping delays.

Is My Information Secure?

Yes. Documentation submitted for customs clearance is used strictly for import processing purposes only.

Your information is shared only with the customs broker and relevant customs authorities as required to legally import goods into the United States.

We Help Coordinate the Process for You

For many first-time importers, the paperwork sounds more complicated than it actually is.

In most cases, our team works directly with the customs broker on your behalf to help coordinate the process and explain what documents may be required. We help guide customers through each step to make importing into the U.S. as straightforward as possible.

Once your importer profile has been established with U.S. Customs, future shipments are typically much easier and require far less documentation.

Customer service rep on the phoe
We’re here to help! Whether you’re wondering about products, tracking your order, or just need some advice, we’ve got your back.

Final Thoughts

Buying from outside the United States for the first time may involve a few extra steps, but it is a normal part of commercial importing and often only needs to be completed once.

With the right support, documentation, and coordination, the process is typically straightforward — and it opens the door to purchasing products and equipment from trusted suppliers across North America.

Sterling Fleet Outfitters is a leading provider of upfitting solutions for work trucks and vans, offering a range of innovative products across North America. Get in touch if you would like to know more about our services.

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